Ranvir Bhandari

Please tell us about your organisation?

The ITC group forayed in the hospitality business over 35 years ago with their flagship hotel in Tamil Nadu, which is this very hotel, redeveloped and renamed as ITG Grand Chola two years ago, is an epitome of luxury. ITC Grand Chola as the name suggests, recreates the grandeur and majesty of the legendary Chola dynasty. It is a 600 room premium integrated luxury hotel complex, centrally located in the midst of the Chennai business hub, offering the perfect gateway for both business and leisure. ITC Grand Chola also embodies ITC hotels ethos of “Responsible Luxury” and has earned the distinction of becoming the world’s largest LEED platinum green hotel through efficiency in energy, water and waste management.

How was the year 2014 for your business?

otels, we have had the pleasure of hosting and being a part of various MICE activities. We have also been recognized as India’s Best business Hotel by Lonely Planet, thereby gradually making our presence felt in the industry.

Guest feedback is most valuable to us. Guests are delighted with “our authentic to the region” offerings which brings about a feeling of a home away from home. For locals we are a delight and for the expat segment we are the preferred choice, be it stay or F&B. Taking forward the concept of luxury and authenticity, our Food and Beverage team has put together a very special indigenous, breakfast menu which includes the very popular to the destination, dosa,idlis and vadas especially prepared for our guests , making it a natural choice for a locavore.

Which all will be the potential destinations that will bring in valuable returns to your business as well as economy of the country?

Other than Domestic market which is showing a robust growth, Far East Japan, US, Germany and France have a great potential of bringing in valuable returns.

What would be the growth marketing and business development strategy for 2015?

Entire India is on a growth momentum with the Prime Minister gaining positive sentiments across the globe.

How do you see Expo 2020 as a growth prospect for your business?

The hospitality sector is a highly competitive market sector. The expo 2020 is expected to be the largest ever. It is a place for making new connections, networking and is an ideal platform for brand advocacy. It will indeed be a boon for upcoming hotels too.